Refund policy

Order Cancellations

Because every piece is made to order, our cancellation policy depends on the type of product you've purchased:

  • Custom engraved maps – We begin crafting your map as soon as your order is placed. Since each map is made to your specific location and personalization, cancellations cannot be accepted once production has started.

  • Multilayer wood art – These pieces are also made to order, but because they don't require custom personalization, cancellations may be accepted up until your order enters the shipping process. Please contact us as soon as possible if you need to cancel.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-Returnable Items

Certain types of items cannot be returned, including custom products (such as personalized maps). Unfortunately, we cannot accept returns on sale items or gift cards.

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at Service@drbcorner.com. Please note that returns will need to be sent to the following address:

Kingdom of Bahrain, Riffa - Al-Hajiyat, Block 935, Road 3533, Building 821

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Please note that you will be responsible for covering the return shipping costs. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Service@drbcorner.com.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund as well.

If more than 15 business days have passed since we've approved your return, please contact us at Service@drbcorner.com.